1 The Services to be provided by UniverCell

1.01 UniverCell shall provide from time to time including, but not limited to, a switched voice and data service which uses an access code.

1.1 UniverCell shall, having accepted a correctly completed order form, supply to you, telephone services which use an access code and another operators exchange lines to route selected outgoing calls over and via our selected service providers.

1.2 We shall use all reasonable care and skill of a competent telecommunications service provider to deliver you with a reliable service of quality. UniverCell shall correct any failures in the Service as soon as it is reasonably practicable unless the failure is caused by a reason covered in clause 5.4.

1.3 UniverCell may at its sole discretion collect data and prepare reports about your use of the telecommunication services as part of the Service and will keep all such information confidential unless otherwise requested.

Posted in: Terms & Conditions