UniverCell uses premium quality routers made by NETGEAR a global leader of network hardware. The routers come preconfigured out the box and ready to use. If your package is updated or changed you may need to reconfigure its settings. To do so, please follow the detailed instructions in the attached manual. If you get stuck and needs some help, please call us on 0871 950 8825 or email Technical.Support@UniverCell.uk.com.